tayod Privacy Policy

This page describes what we collect when you use tayod and how we keep that data protected. We collect personal information to verify your identity, process your payments, and comply with anti-money-laundering regulations. We do not sell your data to third parties, and we encrypt all information in transit and at rest.

When you open a tayod account, you provide your name, email address, date of birth, and identification details. When you deposit funds, we collect payment method information. When you use our live-dealer tables, sportsbook, or slots, we log your activity for dispute resolution and fraud prevention. We also collect technical data such as your device type, browser, and IP address.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. This policy explains what data we collect, how we use it, who has access to it, and what rights you have over your information.

Data Collection on tayod

Personal Information We Collect

We collect the following personal information when you create a tayod account: full name, email address, date of birth, phone number, residential address, and identification document details (ID card or passport number). We use this information to verify your identity and comply with anti-money-laundering regulations.

When you deposit funds on tayod, we collect payment method information including your bank account number, card details, or e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not store full card numbers; instead, we store a tokenized reference that allows us to process future transactions without re-entering your details.

When you use tayod's live-dealer tables, sportsbook, or slots, we log your activity including wagers placed, amounts wagered, game outcomes, and timestamps. We retain this data for dispute resolution, fraud prevention, and regulatory compliance.

Technical Data We Collect

We collect technical information about your device and connection when you access tayod. This includes your device type (mobile, tablet, desktop), operating system, browser type, IP address, and approximate geographic location (derived from IP address). We use this data to detect fraud, prevent unauthorized access, and optimize our platform performance.

We also collect cookie data and similar tracking technologies. Cookies allow us to remember your login status, language preference, and account settings. We use analytics cookies to understand how users interact with tayod and to identify technical issues. You can disable cookies in your browser settings, but some tayod features may not function properly without them.

How We Use and Protect Your Data on tayod

Data Use and Processing

We use your personal data for the following purposes: account verification and identity confirmation, payment processing and fraud prevention, dispute resolution and customer support, regulatory compliance and anti-money-laundering checks, and platform improvement and analytics. We do not use your data for marketing purposes unless you have explicitly opted in.

Our servers may sit outside your jurisdiction. When you use tayod, your data may be transferred to and stored in countries other than Indonesia. We ensure that all data transfers comply with applicable data protection laws and that receiving countries provide adequate data protection.

Third-Party Access and Processors

We share your personal data with third-party service providers who assist us in operating tayod. These include payment processors (to handle deposits and withdrawals), identity verification services (to confirm your identity), and hosting providers (to store your data). We require all third-party processors to sign data protection agreements and to use your data only for the purposes we specify.

We may disclose your data to law enforcement or regulatory authorities if required by law or if we detect fraudulent activity. We do not voluntarily share your data with government agencies; disclosure occurs only in response to legal process or court order.

Data Security

We encrypt all personal data in transit using TLS (Transport Layer Security) encryption. Your data is encrypted at rest on our servers using AES-256 encryption. We use firewalls, intrusion detection systems, and regular security audits to protect against unauthorized access. Our staff have access to your data only on a need-to-know basis, and we maintain access logs for all data retrievals.

Despite our security measures, no system is completely secure. If we detect a data breach affecting tayod users, we will notify you via email and provide guidance on protecting your account. We recommend enabling two-factor authentication (2FA) on your tayod account to add an extra layer of security.

Your Rights Over Your Data

You have the right to access your personal data held by tayod. You can download your account data, transaction history, and personal information from your account settings. You have the right to correct inaccurate data; contact our support team to update your information.

You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain types of data processing, such as analytics or profiling. You have the right to data portability — we can provide your data in a machine-readable format for transfer to another service.

Cookies and Tracking

We use cookies to store your login status, language preference, and account settings. We use analytics cookies to track how users interact with tayod and to identify technical issues. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some tayod features may not work properly without them.

Contact and Data Requests

If you have questions about our privacy practices or want to exercise your data rights, contact our support team. We respond to data access requests within 30 days. We respond to data deletion requests within 30 days, subject to legal retention requirements. We respond to data correction requests within five business days.

We may update this privacy policy at any time. Changes are effective immediately upon posting. Your continued use of tayod after changes constitute acceptance of the updated policy. We will notify you via email if we make material changes to how we collect or use your data.